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CAS Firms · Client Intake

Client Intake System for CAS Firms

TQP configures client intake for cas firms as part of a connected customer system, not another unconfigured software subscription.

The operating problem

new inquiries reach staff without enough context

a done-for-you qualification, service-routing, readiness, and handoff system

The customer path

A clearer first mile.

The prospect answers only the questions needed to identify fit and the correct next step.

Collect

The intake can collect service needs, entity or household context, urgency, current systems, cleanup needs, and document readiness where approved.

Route

Requests move to the correct tax, bookkeeping, CAS, outsourced accounting, or advisory path.

Book

Only appropriate inquiries receive the matching consultation or follow-up option.

Follow up

Confirmations, reminders, and internal summaries keep the next step from depending on memory.

TQP configures

The operating layer.

TQP configures the approved website, records, workflows, integrations, messages, routing, reporting, and handoff behavior required for this system.

The firm controls

Professional judgment.

The firm controls services, qualification, professional judgment, approvals, permissions, exceptions, and customer commitments.

The system organizes context; the firm decides fit, scope, advice, and engagement.