AI agents for business: Choose the job before choosing the agent.
The Quiet Protocol builds and manages AI agents for small service businesses in the US and Canada. Calls, web conversations, and business-specific workflows need different setups. We write the answers with you, connect the next step, test the handoff and keep the agreed system running.
AI Receptionist from US$449/month, with 600 call minutes and free setup. See the plans. Web conversations and custom workflows have their own scope.
We will say when you do not need an agent.
Which one is the problem?
A missed phone call needs answering. A visitor asking about a service needs a useful reply. A task spread across several tools needs a different build. Pick the job you want off your plate; a custom agent is scoped after review.
Start with
AI Receptionist
Answer one approved inbound call job, capture useful context, book or route, and hand exceptions to a person.
Explore call answeringStart with
Conversational AI
Continue one approved website or messaging conversation and move the buyer toward a useful next step.
Explore conversationsStart with
Custom AI Agent
Handle a business-specific workflow with custom context, actions, permissions, exceptions, and human approval.
Explore custom agentsClear answers
The system in plain language.
What is an AI Receptionist?
An AI Receptionist handles approved inbound call tasks such as routine answers, context collection, routing, and booking the right next step.
Human judgment, professional advice, exceptions, and sensitive decisions stay with people.
What stays human?
Human judgment stays human.
The system handles approved repeatable work. Advice, acceptance, professional judgment, sensitive decisions, and exceptions remain with the appropriate people.
Three jobs, written the same way.
Every agent is described by what it knows, what it may do, and when it hands over to a person. If a job cannot be written this way, it is not ready for an agent.
A helpful reply should leave more than a chat bubble.
A homeowner asks whether you repair a certain boiler. The conversation checks your approved service list and area, collects a way to reach them, then offers the agreed booking or callback step. Your office gets the question and the next action, so nobody has to start again.
We configure the answers and handoff for your website or agreed messaging channel. You approve the information it uses, who receives the conversation and when a person takes over. A booking offer uses your availability rules; it is not a promise to dispatch a technician.
Website conversations from US$1,495 setup + US$497/month. 3-month initial commitment. Required platform access is included; usage and custom connections are separate.
Discuss your website conversations- Before you approve itTry an ordinary enquiry, an unsupported service, no available appointment and a request for a person. Check the receiving inbox as well as the reply.
- For a home-service officeKeep service requests separate from confirmed visits and dispatch decisions.
- For a law firmCollect consultation details; your firm decides conflicts, suitability and whether to accept the matter.
- For a clinicKeep routine appointment questions separate from clinical advice and urgent care instructions.
- Not sure what to automate?Start with a workflow review. You may need a simpler form or reminder instead of an agent.
Every installed agent needs an approved responsibility boundary.
The final scope is confirmed after review. It names what the agent may know, say, collect, decide, and do, plus the cases that stop or move to a person.
What is included
- The call or conversation job and channels in your plan
- Agreed answers, booking rules, receiving records and staff handoffs
- Test scenarios and your approval before launch
What TQP installs
- Map the job, permissions, decisions, exceptions, and safeguards
- Configure, connect, test, and launch the approved path
What TQP keeps running
- Monitor the agreed job and investigate failures
- Maintain approved actions, integrations, escalation, and reporting
What is not included
- Unrestricted autonomy or general employee replacement
- Unlimited channels, agents, tools, knowledge, or workflows
- Human staffing and unrelated business operations
Know what your plan includes
AI voice agent plans include their listed call minutes, normal texting and email, with prepaid top-ups for extra minutes. Carrier and registration fees remain separate. Other products have their own usage terms; your written scope names included allowances and any additional charges.
Clarity before architecture.
Which AI agent should I start with?
Start with the customer or team job. Calls belong in the receptionist path, web or messaging conversations belong in Conversational AI, and a business-specific multi-system workflow belongs in a custom agent review.
Can I start with a standard plan?
Yes. AI Receptionist starts at US$449/month with 600 included call minutes and free setup. Website conversations start at US$1,495 setup plus US$497/month, with a 3-month initial commitment. The jobs, channels and usage terms differ. Custom connections or broader workflows are scoped before you commit.
What stays human-controlled?
Professional judgment, approvals, sensitive conversations, policies, exceptions, and service delivery remain human responsibilities unless a narrow action is explicitly approved.
Bring the job you want handled.
On a free call we write the job down with you, name what the agent may do, and tell you which path fits. If you do not need an agent, we say so.