Best home service marketing & answering serviceOne phone call is one job. Win every one.
Home service marketing comes down to one chain: be found, answer the call, book the visit and ask for the review. We build the whole chain for HVAC, plumbing, roofing, restoration and every other trade where one phone call is one job.
Start small: an AI voice agent from $449 a month, Local Ranking Accelerator from $99 a month, or a website we design and build free, then $99 a month for hosting and care.
Your first consultation is free. We will tell you what would help most.
- Call answeredNo heat. Address and system taken down.
- Job qualifiedVulnerable occupant. On-call phone alerted.
- Visit bookedFirst slot of the day. Summary texted to the owner.
- Job doneThe crew finishes. The customer is happy.
- Review requestedA short text, after the job is done.
Illustrative job. Your agent follows the rules you approve.
What a home service company needs
Six things that keep the phone ringing. Pick what you need.
You're on a job most of the day. These are the six things home service owners ask us for most, in plain words. Most start with one or two, and every one works on its own.
“I'm on a job when the call comes in, and the customer calls the next company.”
Every call answered
An AI voice agent picks up every call, day or night, asks what is happening and where, and books the visit.
- AI voice agentsFrom $449/month, free setup, no contract
“Our website doesn't bring in calls.”
A website that gets the call
A clean site that shows your work and your service area, with a request-a-visit form on every page. We design and build it free.
- Essential Website$99/month for hosting and care, free design and build
“I want more of the bigger jobs, not just small repairs.”
A page for the work you want
A page and form built around the jobs you want more of, so the right customers reach you ready to book.
We scope it with you on a free call.
Book a free consultation“I don't show up on Google Maps for my trade.”
Found on Google
Your profile and listings set up right, so customers nearby find you when they search for your trade.
- Local Ranking Accelerator$99/month, or $82.50/month billed yearly
“We do great work but our reviews don't show it.”
More five-star reviews
A simple way to ask every customer for an honest review, so your reputation grows with every job.
- Review growthFrom $995 setup + $297/month
“Requests come from calls, forms and texts, and some get lost.”
One place for every request
Calls, forms and messages land in one inbox, and customers can book their own visit time.
- Client intake & bookingScoped for your business on a free consultation
Not sure which ones you need? Tell us how calls and leads reach you today and we'll suggest what fits, and what it costs, on a free call.
Book a free consultationAI answering for home services.
Keep the way you run your jobs.
The Quiet Protocol sets up and manages AI answering for home-service companies in the United States and Canada. We are the best choice for a small crew that wants calls handled for them, with the questions, coverage and handoff built around their business. Keep your number and your current dispatch software.
We design the conversation, configure the included CRM and booking calendar, and set up the call-summary and transcript emails for your chosen recipients. We test a call through to the customer record and notification before launch, then manage the agreed setup. You bring your service area, job types and on-call rules; our team does the implementation.
Start with the calls you cannot take: after hours, when the line is busy, or throughout the day. We check forwarding with your phone provider and test it before you switch. You can keep using your current office tools; the CRM included with our plan does not require moving your jobs into it.
Swipe to compare all three columns.
| What your office needs | What the AI does | Who confirms the visit? |
|---|---|---|
| A useful request, with your dispatch process unchanged | Captures the caller’s details, address, reported problem and approved urgency questions. Sends the summary to the agreed contact. | Your dispatcher checks capacity and puts the accepted job into your existing system. Capturing a request does not reserve a technician. |
| Appointments on the included calendar | Offers the approved appointment types and available times on the calendar that comes with the plan. | The booking is confirmed when the calendar action succeeds. Technician allocation and any dispatch approval remain with your team. |
| A job or appointment directly in your field-service software | A Custom connection can create the agreed record or booking after we confirm supported access and test it. | The agreed system and approval rules decide. ServiceTitan, Jobber and Housecall Pro connections are scoped separately, not promised as plug-and-play features. |
The message should leave your dispatcher ready to act.
For HVAC, capture the equipment and whether the caller reports no heat or no cooling. For plumbing, capture the reported leak, affected fixture and access details. Your approved urgent-call rules decide when to try the on-call contact; the AI does not diagnose the fault or promise an arrival time.
Give us the primary contact, the backup and the callback wording for when nobody answers. In your personalized demo, follow a routine request and an urgent call all the way to the receiving message or calendar.
Compare the managed answering plans · Check the receiving record · Book your home-service demo
Four links. A home service company wins or loses at each one.
Most companies are strong at the work and weak at one link. The link that breaks is usually the one nobody has time for. Here is where each one gives way, and what fixes it.
Be found
A search for your trade in your town shows three other companies first.
Local Ranking Accelerator builds your visibility across maps, directories and AI-connected search, so more nearby customers can find you. See Local Ranking Accelerator
Be answered
The call comes while the crew is on a job, and it rolls to voicemail.
An AI voice agent answers every call, at any hour, in a natural voice. See what you need
Be booked
A message sits until someone has time to call back.
The agent asks your questions and books the visit on your calendar. See what you need
Be reviewed
Happy customers never get asked, so the stars stay where they are.
A review request goes out after every job, from your own phone number. See review growth
Home service marketing, end to end
From “service near me”
to the five-star review.
We cover every step a homeowner takes with your company, so a search becomes a booked job and a finished job becomes a five-star review.
- Get foundMaps and listings for the work you do in the towns you serve.
- Get chosenA page for the work you want, with a useful next step.
- Get answeredEvery call answered while your crews are on a job.
- Get bookedProblem, address and access taken down, then booked into your day.
- Get reviewedA review request after every finished job.
Signature System
The Signature System for home service companies
Your website, Google listings, call answering, service booking and reviews, put together for your company and looked after by our team. Not sure what you need? We scope the right mix with you on a free call and tell you exactly what it costs.
Home service websites.
Built around the next job.
A homeowner with water coming through the ceiling needs a different page from someone planning a new kitchen. We design and write your website around the work you want, the places you serve and what your office needs to arrange the next step.
Make the right service easy to find.
Separate repairs, replacements and planned projects when they need different explanations. Show your real coverage, hours, supplied credentials and relevant work. For HVAC, name the equipment and brands you service. For a remodeler, explain what happens at the first consultation.
Ask enough to make the callback useful.
A repair request needs the problem, service address and callback number. A project enquiry may need the scope and preferred timing. Explain whether the customer is requesting a visit or choosing a confirmed appointment; do not leave the office to undo a promise the website made.
Check the journey on a phone before launch.
Try an urgent repair, a planned estimate and an address outside your coverage. Follow each request to its recipient. Check the click-to-call number, job photos and captions, and the wording of the acknowledgement. Keep useful old page addresses, or agree where they will redirect.
Start with the website.
The Essential Website includes agency design and build for up to 10 pages, copy shaped from your business information, suitable imagery and a contact form. Setup is free; $99 USD a month covers hosting and care. We prepare your preview and one consolidated revision for approval.
Connect it when the job needs more.
Booking, CRM, reminders and custom connections are separately scoped through Smart Websites. Keep Jobber, Housecall Pro or ServiceTitan if it already runs your jobs. Linking to an existing request form is different from building a connection that writes into it.
Bring your three most valuable services, actual service area and current enquiry route. We will recommend the smallest website scope that fits. Already have a quote? Use our website acceptance checklist to check what you are buying.
Find your trade.
Find the website, answering and follow-up decisions for your trade. The guides below show what changes when the job changes.
- HVACNo heat at 6 a.m., or a house that will not cool in a heat wave.Full guide
- PlumbingWater through the ceiling, or no hot water tonight.Full guide
- RoofingA leak after the storm, with the insurance question attached.Full guide
- RestorationWater in the basement at 2 a.m. and an insurer to call.Read more
- Garage doorThe door will not close and the car is inside.Read more
- ElectricalA repair today, or a panel and charger project to plan.Full guide
- Pest controlSomething in the walls, and a spring surge of calls.Read more
- Tree serviceA branch on the roof after the wind.Read more
- Foundation and waterproofingWater in the basement every time it rains.Read more
- LandscapingA regular maintenance route, or a new outdoor project.Full guide
- RemodelingA kitchen or bath estimate that needs a visit first.Read more
- MovingA quote request that needs the details before a price.Read more
Locksmith, appliance repair or another call-dependent trade? Start with the answering and dispatch guide above, then bring one real call to your demo.
What one extra job is worth.
Do the arithmetic with your own numbers. Take the Essential plan at $449 a month and divide it by what your average job brings in. The answer is how many extra jobs a month it takes to cover the plan.
Use the Revenue Leak Diagnostic to run it with your call volume and your average ticket.
- An average job of $450
- About one extra job a month covers the plan.
- An average job of $1,200
- Less than half an extra job a month covers the plan.
- An average job of $8,000
- One extra job a year covers the plan with room to spare.
To measure actual results, match each new caller to a request, the job your team accepts, completion and payment. Count repeat calls once; separate spam, existing-customer support and jobs outside your area. Compare completed paid jobs and the margin they leave against answering costs over comparable periods. A booking is an intermediate step, not a paid job.
Hear it before you decide.
Call the demo line and play a customer with a real problem. Tell the agent your trade when it asks, then try a dead furnace, a burst pipe, a roof leak or a locked-out customer.
- HVAC“My furnace quit overnight and it is minus ten.”
- Plumbing“Water is coming through the ceiling.”
- Roofing“A branch came through the shingles last night.”
- Restoration“Four inches of water in the basement.”
Questions home service owners ask us.
Straight answers. If yours is not here, ask on a call.
How much does it cost to get started?
Your first consultation is free. After that you can start small: AI voice agents that answer every call start at $449 a month with 600 minutes of calls, free setup and no contract. Local Ranking Accelerator is $99 a month, or 82.50 a month billed yearly. Essential Website design and build are free; $99 a month covers hosting, SSL and care. Larger projects are scoped with you on the call, and we tell you the cost before you commit. Prices are in US dollars.
What does a home service company need?
Most home service companies need six things: every call answered, a website that gets the call, a page for the work you want more of, a strong Google profile, more five-star reviews and one place for every request. Most start with one or two. We suggest what fits on the free consultation.
Which trades do you work with?
Home and field service companies of every kind: HVAC, plumbing, roofing, restoration, garage doors, pest control, tree service, foundation work, remodeling, moving and more.
Is the consultation really free?
Yes. You tell us how calls and leads reach you today, we tell you what would help most and what it costs, and there is no obligation. You talk to the people who build the work, led by our founder.
Why not just hire an answering service?
A live service can take messages, book visits or handle more involved calls, depending on its scope. Our AI voice agent follows your approved questions and booking rules, with a person taking exceptions. Compare the actual handoff and the total cost at your call volume. Your plan includes the voice minutes listed and normal texting and email for your business. Third-party carrier and registration fees are billed separately at cost. Need more minutes? Add a prepaid top-up pack or move up a plan.
What does the AI actually say to my customers?
Our voice agents run on speech-to-speech voice models from OpenAI and Google. It follows the rules you approve, tells callers it is an AI assistant, and hands the call to a person when you say so. Call the demo line at +1 855-916-4334 to hear it.
Does it work with the software I already use?
We can look at it with you. Connecting to field service software such as ServiceTitan, Jobber or Housecall Pro depends on the tool, so we scope it on the consultation and tell you what is possible before you pay for anything. We also check forwarding with your phone provider so calls can reach the agent from your existing business number. Confirm carrier charges and test after-hours, busy-line and fallback behavior before switching.
Is there a contract?
The AI voice agents have no contract. Free setup, normally $1,495. No contract. Cancel anytime. The Essential Website and Local Ranking Accelerator are month to month. Larger projects are agreed in writing before work begins.
Does it work in Canada and the United States?
Yes. We serve home service companies in both countries, and the agent answers in English, Spanish or French. Prices are in US dollars.
Let's make you the company that picks up.
Book a free consultation and tell us how calls and leads reach you today. We will show you what we would switch on first and what it costs. You will talk to the people who build it, led by our founder, Vikram Roy.