Public utility guide
How this diagnostic works
See where patient demand stalls before the chair is filled.
- Who it is for
- Dentists & Dental Clinics
- What it returns
- Directional annual opportunity range, separate senior-time cost, trust-risk interpretation, assumptions, confidence, and recommended next step.
- Cost and contact boundary
- Free public diagnostic. No contact information or appointment is required to see the result.
- Related system family
- Intake Systems
Inputs you provide
- How many serious new-patient inquiries reach the practice in a typical month?
Count calls, forms, messages, and referrals from people who could realistically become patients.
- What share wait, go quiet, or never reach the right appointment path?
Use recent experience across calls, online requests, after-hours inquiries, and front-desk callbacks.
- When a serious inquiry gets a useful response, what share normally book?
When a serious inquiry gets a useful response, what share normally book?
- What share of booked new-patient appointments cancel or no-show and never get rescheduled?
Count only appointments that remain unrecovered, not every cancellation or schedule change.
- What is a typical first-year value for the patients you are trying to win?
What is a typical first-year value for the patients you are trying to win?
- How many office-manager, treatment-coordinator, or owner hours go into scheduling, reminders, intake follow-up, and appointment recovery each month?
How many office-manager, treatment-coordinator, or owner hours go into scheduling, reminders, intake follow-up, and appointment recovery each month?
- Can a new patient find the right appointment path without unnecessary back-and-forth?
Can a new patient find the right appointment path without unnecessary back-and-forth?
- Do confirmations, reminders, rescheduling, and follow-up work together when an appointment changes?
Do confirmations, reminders, rescheduling, and follow-up work together when an appointment changes?
Method
- The practice supplies every operating rate and value used in the calculation. TQP supplies the disjoint cohort logic, visible range treatment, and patient-intake readiness interpretation.
- The calculation uses the user's recent operating inputs, keeps the modeled exposed cohort disjoint, and keeps senior time separate from the opportunity range.
Assumptions
- Your own booking performance: Patient mix, insurance participation, services, location, and front-desk process vary too much for a universal dental benchmark.
- Pre-booking and post-booking loss stay separate: This prevents the same prospective patient from appearing twice in the annual range.
- First-year patient value: Longer retention, family referrals, treatment expansion, and full lifetime value are excluded.
- Management and front-desk coordination stays separate: This avoids adding an operating cost that may arise from the same patient-intake friction.
How to interpret the result
- The result is a directional planning estimate, not verified lost revenue, causal attribution, or guaranteed recovery.
- No. The practice supplies the inquiry, booking, recovery, time, and value inputs. The model keeps patient cohorts separate and turns those inputs into a directional twelve-month planning range.
- Compare the result with recent call, form, booking, proposal, and CRM records before making an operating decision.