Best med spa marketing: website, booking & inquiry responseShe saw your post at 9 PM. Your desk heard her voicemail the next morning.
The best med spa marketing pays when the inquiry that arrives at 9:14 PM gets an answer before she closes the app. We build the website that books consults, the local search, online booking with the deposit, one place where every form, text and call lands, an instant reply to each one and an AI phone line for the calls your front desk cannot take, as one system for your spa.
Start small: the AI voice agent plan from $449 a month, Local Ranking Accelerator from $99 a month, or a website we design and build free, then $99 a month for hosting and care.Your first consultation is free. We will tell you what would help most.
Every inquiry answered before it cools.
Before
- 9:14 PM
She calls after seeing your lip filler post.
Rings out. “Thanks for calling, our office is closed…”
- 9:16 PM
Fills in the contact form instead.
“How much is lip filler? It would be my first time.”
- 9:31 PM
Calls the next spa on the map.
Somebody answers.
- 10:05 AM
Your coordinator calls her back.
No answer. She’s at work.
No consult.
After
- 9:14 PM
She calls after seeing your lip filler post.
Answered on the first ring, in your spa’s name.
- 9:16 PM
“How much is lip filler?”
Your price per syringe, read from your menu, and that first-timers start with a consult.
- 9:19 PM
Consult booked.
Saturday, 11:00, with Jess. Deposit link and forms texted.
- 10:05 AM
Your coordinator opens the day.
Deposit paid, forms in, one question flagged for Jess.
Consult booked. Deposit paid.
What a med spa needs
Six things that fill the consult calendar. Pick what you need.
Your team is with clients most of the day. These are the six things med spa owners ask us for most, in plain words. Most start with one or two, and every one works on its own.
“Inquiries come in at night, and by the time we call back she has booked somewhere else.”
Every inquiry answered
An AI voice agent answers every call, day or night, reads price questions from your menu and books the consult.
- AI voice agentsFrom $449/month, free setup, no contract
“Our website is pretty but nobody books.”
A website that earns the consult
A distinctive site for your treatments, providers and consultation enquiries, with a basic contact form. We design and build it free. Connected booking is scoped separately.
- Essential Website$99/month for hosting and care, free design and build
“I want more of my high-value treatments.”
A page for the treatments you want
A page and form built around the treatments you want to be known for, so the right clients arrive ready to book.
We scope it with you on a free call.
Book a free consultation“We don't show up for med spa near me.”
Found on Google
Your profile and listings set up right, so people nearby find you when they search for a med spa or a treatment.
- Local Ranking Accelerator$99/month, or $82.50/month billed yearly
“Our clients love us but our reviews don't show it.”
More five-star reviews
A simple way to ask clients for an honest review, so your reputation grows with every treatment.
- Review growthFrom $995 setup + $297/month
“Leads come from ads, forms, texts and calls, and some get lost.”
Online booking and intake
Calls, forms and texts land in one inbox, and clients can book their own consult.
- Client intake & bookingScoped for your business on a free consultation
Not sure which ones you need? Tell us how inquiries reach you today and we'll suggest what fits, and what it costs, on a free call.
Book a free consultationA message says “call her back.” A consult card says she's coming Saturday.
A name, a number and “re: filler” leave your coordinator with the whole conversation still to have. TQP builds the answering around the consult: what she wants in her words, where she found you, the approved menu price and the next appointment your clinic permits. Your coordinator receives the context and the work still to do.
The voice is speech-to-speech AI
- GPT Realtime by OpenAI
- Gemini by Google
GPT Realtime While you were out
For Front desk
Caller Maya
Re filler, pls call back
Consult card
Booked 9:19 PM
- Received
- Thursday 9:14 PM, answered on the first ring
- Client
- Maya Chen, new client, 555-0148, texts OK
- In her words
- “I want my lips a little fuller. I’ve never had anything done and I’m nervous.”
- Found you
- Instagram, the lip filler post
- Asked
- Price. Read your per-syringe price and that the amount is decided at the consult.
- Booked
- New-client consult, Saturday 11:00, Jess (nurse injector), 30 minutes
- Deposit
- Link texted 9:19 PM. Paid 9:24 PM.
- Forms
- Intake and consent forms texted with the confirmation
- For Jess
- Asked whether it’s OK while breastfeeding. Told her Jess will answer that at the consult.
A consultation, a repeat visit and a treatment concern need different next steps.
- First-time enquiry
- Offer the consultation type your clinic permits, with the right provider and duration. Read approved pricing and explain any deposit. Sending a payment link does not mean a deposit has been received.
- Returning client
- Use the clinic's approved rebooking route. A request for the same treatment does not itself confirm suitability, provider availability or the room and equipment needed.
- Concern after treatment
- Use your clinical team's approved contact and escalation route. Capture the concern in the caller's words. Do not turn it into a sales consultation or give treatment advice.
TQP tests these routes with your coordinator before launch. The included calendar can book the agreed consult, or the receptionist can send your booking link. Direct writes into an existing clinic system, deposits and clinical forms are checked and scoped around that system.
The admin email carries the call summary and transcript, and a text carries the summary; recording is included. Agree the recipients and access before patient calls begin. Show us your current consult menu and booking route.
Med spa marketing, end to end
From “med spa near me”
to the booked consult.
We cover every step a client takes with your spa, so a late-night search becomes a booked consult and a happy client becomes a five-star review.
- Get foundMaps and listings for med spa and each treatment.
- Get chosenClear treatment pages, the right provider and a useful consultation request.
- Get the replyEvery call and form answered, even after close.
- Get bookedA consult on the calendar with the details attached.
- Get reviewedA review request in your spa's words.
Signature System
The Signature System for med spas
Your website, Google listings, call answering, consult booking and reviews, put together for your spa and looked after by our team. Not sure what you need? We scope the right mix with you on a free call and tell you exactly what it costs.
Med spa website design.
Make the consultation worth booking.
Someone likes your work on Instagram, then opens your website. She wants to know who she will meet, what the first visit involves and how to ask a question. TQP designs and writes that path for your spa, with your team, treatment menu and approved photography at the centre.
Give each page a job.
- The treatment page
- Explain the service in your clinic's words, who provides it and what happens at a consultation. Use your approved prices and policies. Your provider reviews treatment claims and answers questions about suitability.
- The people and place
- Show the practitioners clients will meet, their approved credentials, your rooms, hours and location. Use real practice photography where available. Stock imagery can set the mood; it should never stand in for a patient result.
- The next step
- Give first-time visitors a consultation enquiry, returning clients your rebooking route, and people with a treatment concern your staff-contact instructions. Keep those choices visible on a phone.
Start with the Essential Website: free agency design and build, up to 10 pages, a contact form, then $99 USD a month for hosting and care. Use those pages for the treatments you actually offer. Connected scheduling, deposits, clinical intake and existing practice-software connections are separate work, agreed before the build.
Turn your approved treatment photos into a useful website gallery.
A visitor arrives from a lip-treatment post and finds a wall of unlabeled images. She still has to work out what she is looking at, who did the work and whether to book a consultation. A useful gallery answers those questions beside the photograph.
TQP organizes the images your clinic approves, writes the captions with your reviewer and connects each group to the relevant treatment and consultation page. Bring the original files and the information behind them; we do the website work.
- Beside the image
- The treatment and area shown, the practitioner when approved, and the timing your team can verify. A before-and-after pair needs clear labels and matching context. Keep consultation expectations nearby; an individual result is not a promise to the next visitor.
- In your approval record
- Which original files belong together, permission for this use, the clinician who checked the caption and where the images will appear. Agree who sends us an updated image or removal request. Private identity and consent documents stay in your clinic's approved records, outside the public page.
- In the finished website
- Useful treatment groupings, readable captions, descriptive alt text for meaningful images and images sized for a phone. We check that a visitor can open the gallery, understand the labels and reach the correct consultation path by keyboard as well as by touch.
No publishable result photos yet? Start with your practitioners, rooms and consultation process, accurately labeled. We can build that page now and add approved clinical images later. Stock or generated images do not stand in for your patient results.
Bring one treatment page and your approved photo set. We will plan the gallery, captions and enquiry route together. A simple gallery can sit within the agreed website pages; a searchable library, extra pages or an ongoing publishing service gets its own scope.
Bring your treatment menu and current website to a free consultation. We will map the pages and enquiry route you need, using the systems your team already works with where they fit.
Five ways an inquiry arrives. One place it lands.
A client does not pick one door. She taps your ad, finds your page, fills in the form at 9:14 PM, texts the number or calls after work. The system captures each one with where it came from and sends the first reply while she is still on her phone, so the consult is booked before she opens the next spa’s page.
- Taps your ad or reelShe lands on a page for that treatment with the consult calendar, not on the home page.
- Fills in the inquiry form at 9:14 PMCaptured with the ad or page it came from. A text goes back right away with your consult link.
- Calls after workThe AI receptionist reads your approved ranges, offers the permitted booking step and sends a deposit link where configured. Your payment system confirms whether it was paid.
- Texts the number on your listingIt lands in the same inbox and gets a reply with a booking link.
- Searches “injectables near me”Your map listing and treatment page come up.
What the front desk opens in the morning is one list: who inquired, from which ad or page, what was said, what was booked and who has gone quiet.
Choose your med spa answering service. See what reaches the desk.
Your coordinator, a live service or an AI receptionist may all handle bookings. The useful comparison is what happens on your actual calls. TQP sets up your menu answers, consult choices and staff handoffs, then checks the result with your coordinator. Use these six calls to judge the work.
| Situation | What TQP sets up | What the caller hears | What your coordinator checks |
|---|---|---|---|
| A first consultation after closing | Your permitted consult types, provider and duration, using the included calendar or your booking link. | A confirmed slot when the permitted calendar books it, or a link to choose a time. A request waiting for staff is described as a request. | Can your coordinator find the appointment, or does the record clearly show that the client still needs to book? |
| The client wants a time that is full | The alternatives you allow and who receives a request for another time. | An available option or the next step with your coordinator. No promise that a provider will squeeze them in. | Requested time, alternatives offered and the person who needs to reply. No invented appointment in the calendar. |
| A price or deposit question | Your approved menu wording and, where configured, the payment link and deposit policy. | The price or range you supplied. Clinical suitability stays with your provider; sending a payment link is not taking payment. | The question and answer are in the transcript. Verify any payment in your payment system before treating the deposit as paid. |
| A returning client asks for the same treatment | The repeat-visit route your clinic permits, including requests that need coordinator review. | The allowed booking step or a request for staff to arrange the visit. The receptionist does not decide whether another treatment is suitable. | Returning-client context, requested provider and next action. Any direct connection to your clinic software is agreed and tested separately. |
| A concern after treatment | Your clinical team's contact instructions, designated recipient and fallback when that person cannot answer. | Your approved contact instructions. The call follows the treatment-concern route, without advice or a new-consult sales pitch. | The concern in the caller's words, callback details and whether the handoff connected or needs follow-up. |
| “I would rather speak to a person” | Your coordinator's coverage hours, transfer destination and callback wording. | A transfer to your team when available, or the agreed callback next step. TQP's AI plan does not supply a staffed clinical desk. | The summary and transcript reach the agreed admin address. Try an unanswered transfer during the demo too. |
Bring a blank consult menu and your booking and staff-contact routes to the demo. Use fictional callers, then open the summary, transcript and appointment record with us. Try a full calendar and an unanswered staff transfer before approving live coverage. Plan your med-spa call routes.
Keep your coordinator. TQP builds and looks after the answering setup around their work. The starting AI plan is $449 USD a month with free standard setup and included call minutes. Direct clinic-software connections and deposits follow the scope you approve. AI receptionist vs answering service, in detail.
Where med spa clients come from, and what we do about each.
The spa that wins the inquiry is usually the one that shows up, looks trustworthy and answers. Here is each door a client walks through, and what we do at it. Website, local-search and social-content work can be scoped alongside the enquiry and booking system. Paid ad management is separate from the services we provide.
| Where | What she does | What we do |
|---|---|---|
| Meta and Instagram ads | Taps the ad at night and calls or fills in the form. | We don't run your ads. We make sure the inquiries you paid for are answered in the minute she's ready. |
| Google Maps | Searches “med spa near me” or “lip filler near me” and calls one of the first three. | Local Ranking Accelerator keeps your profile, categories and listings right every month, $99 a month. |
| Reviews | Reads what clients say about the injector and the room. | Review growth asks clients for an honest review at the right moment and alerts your team to feedback that needs a response. |
| Your website | Looks for the menu, the providers, prices and a way to book tonight. | Before-and-after photos need the client's written permission, and results you show should be ones clients can generally expect (FTC). The Essential Website includes free agency design and build, with $99 a month for hosting and care; a Smart Website with booking is from $2,395 setup + $197/month. |
| Referrals and returning clients | Calls because a friend sent her, or because it’s been three months. | The phone asks who referred her so you can thank them, and books returning clients straight into the visit types you allow. |
Run the free Google check to see how your spa shows up for treatment searches nearby.
How it works.
Bring the way your desk works
On the free consultation, show us your consult menu, provider schedule, phone coverage and current booking route. Tell us where enquiries get stuck. We confirm the starting plan and any custom connection before you decide.
We build it and your coordinator checks it
TQP configures the approved answers, booking choices and staff handoffs. Try a new consultation, a full calendar and a treatment concern. Open the receiving record and confirm that the caller and your desk heard the same next step.
Switch on the coverage you approved
We test forwarding and the fallback with your office before customer calls begin. Start with the hours you need covered. Your team keeps control of clinical decisions, provider availability and changes to its menu.
What med spa owners ask first.
The short version of each answer. We go deeper on the call.
How much does it cost to get started?
Your first consultation is free. After that you can start small: the AI voice agent plan from $449 a month with free setup (normally $1,495) and no contract, Local Ranking Accelerator from $99 a month, or an Essential Website we design and build free, then $99 a month for hosting and care. Larger projects are scoped with you on the call, and we tell you the cost before you commit. Prices are in US dollars.
Is the consultation really free?
Yes. You tell us how clients reach you today, we tell you what would help most and what it costs, and there is no obligation. You talk to the people who build the work, led by our founder.
What does a med spa need?
Most practices need six things: every call answered, a website patients book from, a page for the care you want to be known for, a strong Google profile, more five-star reviews and one place for every appointment request. Most start with one or two. We suggest what fits on the free consultation.
Is this a med spa answering service?
Yes. TQP sets up and looks after an AI receptionist for your spa's missed, evening or weekend calls. It answers from your approved menu, sends your booking link or books a permitted consult on the included calendar, and delivers the call summary and transcript to your admin address. Direct connections to existing clinic software, deposits and clinical forms are checked and scoped separately.
Will it give medical advice or tell someone they’re a candidate?
No. Suitability and treatment advice belong to your provider. A new treatment enquiry can follow your consultation route. A concern after treatment follows your clinical team's approved contact and escalation instructions instead of being sold another consultation.
Can it quote prices?
Only from the menu you approve. Anything about a client's body, health or results goes to a consult.
Does it work with our booking software?
We can look at it with you. Connecting to the software you already use depends on the tool, so we scope it on the consultation and tell you what is possible before you pay for anything.
Will callers know they’re talking to AI?
Yes. The greeting says so in your wording. A caller can ask for a person at any time.
What about HIPAA and patient privacy?
Patient calls, forms and texts carry health information. Our platform can be set up to support HIPAA, and before launch we write down where recordings, messages and forms are stored, who may open them and which agreements your practice needs, a business associate agreement among them. Compliance stays your practice's responsibility. In Canada the same talk covers federal and provincial privacy law.
Do I need a new website?
Not always. If your site is dated or does not bring in the right inquiries, an Essential Website is the simplest start: we design and build it free, then $99 a month for hosting and care. The Essential Website already includes up to 10 pages, which can include your main services. Booking, connected intake, larger custom builds and extra pages are scoped separately.
Is there a contract?
The AI voice agents have no contract, so you can cancel anytime. The Essential Website and Local Ranking Accelerator are month to month. Larger projects are agreed in writing before work begins.
You paid for the inquiry. Let's make sure it books.
Book a free consultation and tell us how clients reach you today. We will show you what we would switch on first and what it costs. You will talk to the people who build it, led by our founder, Vikram Roy.