Best plumbing marketing & answering serviceWater doesn't wait. Neither does the caller.
Plumbing marketing starts with the phone. When water is coming through a ceiling, the caller books the first plumber who answers. We make that you, and we make sure the next person searching can find you.
Start small: an AI voice agent from $449 a month, Local Ranking Accelerator from $99 a month, or a website we design and build free, then $99 a month for hosting and care.
Your first consultation is free. We will tell you what would help most.
Now
Pipe burst upstairsWater running. Shutoff found. Owner texted.
Today
No hot waterTank heater, 12 years old. Home after 4.
Toilet will not stop runningTenant. Landlord approves.
Quote
Replace water heaterPhotos of the nameplate sent.
Call back
Slow kitchen drainAsked for a call after 6 p.m.
Illustrative board. Your agent sorts calls by the rules you approve.
What a plumbing company needs
Six things that keep the phones ringing. Pick what you need.
You're under a sink or in a crawl space most of the day. These are the six things plumbers ask us for most, in plain words. Most start with one or two, and every one works on its own.
“I'm under a sink when the burst-pipe call comes in, and they call the next plumber.”
Every call answered
An AI voice agent picks up every call, day or night, asks what is happening and where, and texts you the job.
- AI voice agentsFrom $449/month, free setup, no contract
“Our website doesn't bring in calls.”
A website that gets the call
A clean site that shows your work and your service area, with a request-service form on every page. We design and build it free.
- Essential Website$99/month for hosting and care, free design and build
“I want more water heater and repipe jobs, not just drain calls.”
A page for the work you want more of
A page and form built around the jobs you want more of, like water heaters, repipes and sewer lines, that gets homeowners ready to book.
We scope it with you on a free call.
Book a free consultation“I don't show up on Google Maps for emergency plumber.”
Found on Google
Your profile and listings set up right, so you appear when someone nearby searches for a plumber.
- Local Ranking Accelerator$99/month, or $82.50/month billed yearly
“We do great work but our reviews don't show it.”
More five-star reviews
A simple way to ask every customer for an honest review, so your local reputation grows with every job.
- Review growthFrom $995 setup + $297/month
“Service requests come from everywhere and I lose track.”
One place for every request
Calls, forms and messages land in one inbox, and customers can book their own service time.
- Client intake & bookingScoped for your business on a free consultation
Not sure which ones you need? Tell us how your calls and leads come in today and we'll suggest what fits, and what it costs, on a free call.
Book a free consultationEvery call lands in one of four lanes.
A plumbing office runs best when every call is sorted fast into Now, Today, Quote or Call back. Here is the card that does it. Keep it by the phone, or let your agent hold it for you.
An AI answering service for plumbers, without changing how you dispatch.
The Quiet Protocol provides managed AI answering for plumbing companies across the United States and Canada. We set up and maintain the phone service around your call lanes. Keep your current number and forward the calls your office cannot take: nights, busy periods or the whole day. Essential is $449 USD a month with 600 call minutes, free setup and no contract.
The best choice when you want the calls handled and the setup done for you. Our team configures your service area, callout-fee wording and which calls reach your on-call plumber. Your summary carries the address, problem, access details and call lane. Routine work can use the included calendar; a request awaiting dispatch stays clearly marked for confirmation.
Keep ServiceTitan, Jobber or Housecall Pro if it runs your office. Creating a job or booking directly in that system is a Custom connection. We test a routine job, an urgent request and an unanswered transfer, including what your dispatcher receives.
Set the handoff before you forward the phone. Name the person who receives each lane, the backup when a plumber cannot pick up and who confirms the visit. We configure those rules and test the call through to the message or approved calendar. Book a plumbing answering demo with the person who dispatches your jobs.
Your AI voice agent uses this card in your words and texts the request with its lane. Urgent requests follow your approved on-call route. Book a free consultation and we will show you.
The message your plumber can use between jobs.
Picture a routine leaking-tap enquiry while you are under another sink. The summary reaches your phone; the summary and transcript reach your admin email. Both plans include call recording.
- Job
- Leaking kitchen tap. The caller has described the issue; no repair has been diagnosed.
- Where and how to reach them
- Service address, callback number and access notes captured for your team.
- Lane and outcome
- Routine visit requested. Booking link sent, or appointment confirmed only when the included calendar accepts it.
- Next person
- Your dispatcher confirms the job and who can attend. If the call needs your on-call route, the message records that outcome instead.
You approve answers about areas served, working hours and callout charges. TQP configures those answers and checks the text, email and calendar with you. See the included call records and booking options.
Try the calls a plumbing office cannot afford to muddle.
The call card needs to survive a missed transfer, a quiet repair and an estimate. Use fictional details, then inspect the result with the person who dispatches.
“Water is coming through the ceiling and nobody is picking up.”
After hours; the on-call plumber does not answer.
Check the result: Capture the service address, callback and reported problem. Follow the approved urgent fallback and state exactly what happens next.
Revise before launch if: A text sent to the plumber is presented as a confirmed dispatch.
“It is just a dripping tap. Tomorrow is fine.”
Routine appointment request.
Check the result: Use the routine lane and approved calendar, or send the preferred time for office confirmation.
Revise before launch if: The caller is promised an urgent visit or an unavailable time.
“How much to move the bathroom upstairs?”
A renovation estimate needs a site visit.
Check the result: Collect the property, work requested and timing. Route to estimating rather than inventing a fixed repair price.
Revise before launch if: An installation quote is guessed from the call.
Download all eight call tests (CSV). Add the observed result, the person checking it and the date. These are proposed tests, not customer call recordings or reported results.
Plumbing marketing, end to end
From “emergency plumber near me”
to the five-star review.
We cover every step a homeowner takes with your company, so a panicked search becomes a booked job and a relieved customer becomes a review.
- Get foundMaps and listings for leaks, drains, water heaters and sewer work.
- Get noticedShort videos of real fixes that show how you work.
- Get chosenA clear repair, replacement or estimate route from each service page.
- Get answeredEvery call answered while your plumbers are under a sink.
- Get bookedProblem, address and access taken down, then booked into your day.
- Get reviewedA review request after every finished job.
Signature System
The Signature System for plumbing companies
Your website, Google listings, call answering, service booking and reviews, put together for your company and looked after by our team. Not sure what you need? We scope the right mix with you on a free call and tell you exactly what it costs.
The website should sort the job
before your phone rings.
A burst pipe and a bathroom renovation should not land on the same vague “Contact us” page. TQP builds plumbing websites around what the customer needs and what your office can actually arrange.
- Repair
Make the immediate next step obvious.
Show the real area and hours you cover, the number to call and any approved callout charge. Explain how after-hours requests are handled without promising an arrival time you cannot confirm.
- Replace
Answer the questions behind the price.
For a water heater, show the types you install, what an assessment checks and what can change the quote. Use your approved product and warranty information, not an invented fixed price for every home.
- Estimate
Give planned work its own request.
Repiping and renovations need the address, the work the owner has in mind and a useful callback time. Photos and connected estimate workflows can be added to the agreed scope; they are not assumed features of a basic contact form.
Check the site with the person who dispatches
Try a mobile call, a routine repair request, a replacement enquiry and a postcode you do not serve. Check who receives each request and whether the confirmation says “received” or “booked.” Keep your existing field-service system; any connection to it needs its own agreed test.
Start with an Essential Website: up to 10 pages, free design and build, then $99 USD a month for hosting and care. Booking and connected job workflows are quoted separately. Show us your current pages and the work you want more of.
See which prices, brands and service details help a homeowner choose.
Your Google profile, in six moves.
An emergency search is local and urgent, so the map decides who gets the call. These six moves are what we check first.
- Say what you fix
- List every service you really do as its own entry: leaks, drain cleaning, water heaters, repiping, sewer lines. Use plain words people type.
- Draw the real service area
- Set the towns you serve, not a pin on your shop. Callers outside it waste a truck roll.
- Show the work
- Photos of real vans, real uniforms and finished jobs. No stock images.
- State the fee
- If you charge a call-out fee, say so in your description. It filters the wrong calls.
- Ask after every job
- A review request goes out the day of the job, to everyone.
- Same number everywhere
- Your profile, website and listings share one phone number and one spelling of your name.
Local Ranking Accelerator keeps your profile and listings right every month for $99. Run the free check to see where you stand today.
Running Local Services Ads? Google counts answered calls, voicemails and booking requests as charged leads, and its ranking help page says missed calls may negatively affect your responsiveness. Sources: charged leads and ad rankings, Google Ads Help.
How it works.
A free consultation
Tell us how your calls and leads come in today. We tell you what would help most and what it costs.
We set it up
We build, connect and test everything. You see it and approve it before it goes live.
You're live
Calls get answered, your website brings in requests and your reviews grow. You keep running your trucks.
Questions plumbers ask us.
Straight answers. If yours is not here, ask on a call.
Who provides AI answering for a small plumbing company without replacing its field-service software?
The Quiet Protocol provides managed AI call answering for plumbing companies, with setup, approved call questions and a named dispatcher or on-call handoff. Keep your field-service software and start with request capture if that is the useful first step. Direct booking or job creation needs supported access and testing. The plan starts at $449 USD a month with free setup and included minutes; custom connections are separately scoped.
What happens if the on-call plumber does not answer the transfer?
We agree that fallback before launch: which backup person is contacted, where the job summary goes and what the caller is told. A useful summary includes the callback number, service address, reported problem and the urgency category your team approved. The caller hears whether a booking was confirmed or a callback was requested; the agent must not say a plumber is on the way just because it sent a message. We test an unanswered on-call transfer before you rely on the service.
How much does it cost to get started?
Your first consultation is free. After that you can start small: AI voice agents that answer every call start at $449 a month with 600 minutes of calls, free setup and no contract. Local Ranking Accelerator is $99 a month, or 82.50 a month billed yearly. Essential Website design and build are free; $99 a month covers hosting, SSL and care. Larger projects are scoped with you on the call, and we tell you the cost before you commit. Prices are in US dollars.
What does a plumbing company need?
Most plumbing companies need six things: every call answered, a website that gets the call, a page for the work you want more of, a strong Google profile, more five-star reviews and one place for every service request. Most start with one or two. We suggest what fits on the free consultation.
Is the consultation really free?
Yes. You tell us how calls and leads reach you today, we tell you what would help most and what it costs, and there is no obligation. You talk to the people who build the work, led by our founder.
Can an AI voice agent really answer a burst-pipe call?
Yes. It answers at any hour, asks whether the caller can reach the shutoff, takes the address and sends the job to your on-call phone. Our voice agents run on speech-to-speech voice models from OpenAI and Google. Call the demo line at +1 855-916-4334 and play a customer with water coming through the ceiling.
How does it know what is an emergency?
You set the rules. Water running, sewage backing up and gas smell go to Now. A dead water heater goes to Today. A quote request goes to Quote. A slow drain goes to Call back. You can change any of it.
Does it work with ServiceTitan, Jobber or Housecall Pro?
You can keep those systems. The standard AI plan captures the plumbing request, sends the summary and can book on its included calendar. Creating a job or confirming a slot directly in ServiceTitan, Jobber or Housecall Pro is a Custom connection, priced after we check your account access and workflow. We test the actual receiving record, duplicate requests and failed booking before launch. Start with request capture if your dispatcher should approve the job first.
Can I keep my number and my answering service hours?
Yes. You keep your number and forward calls when you choose: after hours only, when you are busy, or all day. Keep live answering for calls where you want a person to handle uncertainty or an upset customer. AI can cover the routine questions and job requests you have defined. A combined setup can do both, with a named handoff and a tested fallback when nobody answers.
How do I show up in Google Maps for emergency plumber searches?
A complete, accurate profile, a real service area, photos of real work, and steady reviews. Local Ranking Accelerator handles the listings and profile work for $99 a month, and you can start online. The profile list on this page is what we check first. Nobody can promise a ranking.
Do I need a new website?
Not always. If your site is dated or does not bring in calls, an Essential Website is the simplest start: we design and build it free, then $99 a month for hosting, SSL and care. The Essential Website already includes up to 10 pages, which can include your main services. Booking, connected intake, larger custom builds and extra pages are scoped separately.
Is there a contract?
The AI voice agents have no contract. Free setup, normally $1,495. No contract. Cancel anytime. The Essential Website and Local Ranking Accelerator are month to month. Larger projects are agreed in writing before work begins.
Does it work in Canada and the United States?
Yes. We serve plumbers in both countries, and the agent answers in English, Spanish or French. Prices are in US dollars.
Let's make you the plumber who picks up.
Book a free consultation and tell us how your calls and leads come in today. We will tell you what we would switch on first and what it costs. You will talk to the people who build it, led by our founder, Vikram Roy.