Best plastic surgery marketing & consult follow-upPlastic surgery is a private decision. Be the practice that answers.
The best plastic surgery marketing answers like a discreet front desk and keeps following up after the consult: it replies to every late-night inquiry, records how she wants to be reached, books the consult and sends the follow-up you wrote through the weeks she decides, while our team builds the local search and website that bring patients in.
Start small: the AI voice agent plan from $449 a month, Local Ranking Accelerator from $99 a month, or a website we design and build free, then $99 a month for hosting and care.Your first consultation is free. We will tell you what would help most.
Every inquiry answered privately.
Tuesday, 11:42 PM
She writes after the house is quiet
- From
- Elena V. · (555) 012-9033
- Wrote
- “I’m thinking about a breast augmentation. Do you do consultations?”
- Source
- Your website form
- Status
- Replied in under a minute, in your wording
She is not ready to call. She is ready to ask, privately. The reply tells her yes, asks how she prefers to be reached and offers consult times.
Tuesday, 11:43 PM
A discreet answer, and a choice
- Sent
- “Thank you for writing. Yes, Dr. Rao’s practice offers consultations. May we text you here, or would you rather we call?”
- She chose
- Text only. No voicemail.
- Offered
- Three consult times, in person or video
- Not said
- No price, no candidacy, no medical detail
Her preference goes on the card. Nobody leaves a voicemail she did not ask for.
Wednesday, 8:10 AM
The coordinator opens one card
- Interest
- Breast augmentation
- Timing
- Thinking about this spring
- Contact
- Text only. No voicemail. Mornings.
- Booked
- In-person consult Friday 2:00 PM with Dr. Rao
The coordinator walks into the day knowing how she wants to be treated.
Answered by speech-to-speech voice AI fromGPT Realtimeby OpenAIGeminiby Google
GPT RealtimeWhat a plastic surgery practice needs
Six things that fill the consult calendar. Pick what you need.
Your team is in the operating room or with patients most of the day. These are the six things plastic surgeons ask us for most, in plain words. Most start with one or two, and every one works on its own.
“A private inquiry comes in while we're in surgery, and it goes unanswered.”
Every call answered
An AI voice agent answers every call, day or night, asks how she would like to be reached and books the consult.
- AI voice agentsFrom $449/month, free setup, no contract
“Our website doesn't feel like us, and nobody books.”
A website that earns trust
A clean, discreet site that shows your surgeons and your approach, with a request-a-consult form on every page. We design and build it free.
- Essential Website$99/month for hosting and care, free design and build
“I want more of one procedure.”
A page for the procedures you want
A page and form built around the procedures you want to be known for, so the right patients arrive ready to talk.
We scope it with you on a free call.
Book a free consultation“We don't show up for plastic surgeon near me.”
Found on Google
Your profile and listings set up right, so people nearby find you when they search for a plastic surgeon.
- Local Ranking Accelerator$99/month, or $82.50/month billed yearly
“Patients research reviews before they call.”
More five-star reviews
A simple way to ask patients for an honest review, in line with your board's rules, so your reputation grows.
- Review growthFrom $995 setup + $297/month
“Inquiries come in every way, and some get lost.”
One place for every inquiry
Calls, forms and messages land in one private inbox, and patients can book their own consult.
- Client intake & bookingScoped for your business on a free consultation
Not sure which ones you need? Tell us how patients reach you today and we'll suggest what fits, and what it costs, on a free call.
Book a free consultationShe thinks about it for months. She asks once, at night.
A facelift or a breast augmentation is not an impulse purchase. She researches in private, often after the house is quiet. She compares surgeons, reads reviews and works up the nerve to ask. When she does, the message goes to your website form or your phone, and what happens next decides whether she ever books.
What decides whether she books is the first answer: how fast it comes, how private it feels and how easy it is to say yes. Most practices miss it, because the coordinator is with a patient and the surgeon is in the operating room.
This page is one patient's file. Pick a tab above and watch the first message become a booked consult.
Plastic surgery marketing, end to end
From “plastic surgeon near me”
to the booked consult.
We cover every step a prospective patient takes with your practice, so a private search becomes a booked consult and a good result becomes a fair review.
- Get foundMaps and listings for plastic surgeon and each procedure.
- Get chosenSurgeon profiles, procedure information and a clear consultation request.
- Get the replyEvery call and form answered, privately, even in surgery.
- Get bookedA consult on the calendar.
- Get reviewedA review request in line with your board's rules.
Signature System
The Signature System for plastic surgery practices
Your website, Google listings, call answering, consult booking and reviews, put together for your practice and looked after by our team. Not sure what you need? We scope the right mix with you on a free call and tell you exactly what it costs.
The private reply
The first answer is about trust. Discretion is part of the service.
Some patients have not told their family. A voicemail with the wrong words in it, or a text on a shared phone, ends the relationship before it starts. So the receptionist asks one thing early: how would you like us to reach you? It writes the answer on her card, and every message after that follows it.
| She says | What the phone does | What it never does |
|---|---|---|
| Text only | Replies go by text. No calls, no voicemail. | Never calls, never leaves a message. |
| Call, but no voicemail | Calls her at the time she gave. If she does not answer, uses only a fallback channel she approved, or leaves a callback task for the team. | Never leaves a voicemail. |
| Email only | Sends confirmations and forms by email, with no procedure in the subject line. | No procedure in a subject line. |
| Anything works | Starts with a text, then follows her lead. | Never reveals why she contacted you to anyone else. |
She searches the surgeon's name. Then she reads the reviews.
Plastic surgery marketing is the work of showing up when someone near you types plastic surgeon near me, or the name of a procedure, and giving her a reason to trust you: board certification, a gallery with consent, reviews that sound like real people and a consult she can book without calling. Check these five things on your Google profile this week.
Local Ranking Accelerator keeps your profile and listings right every month, $99 a month, or $82.50 a month billed yearly. Run the free Google check to see where you stand.
When a patient writes a review, thank her without confirming she was a patient and without mentioning her procedure. A reply is for the next patient reading it, and it should never reveal who someone is.
Running a med spa instead of a surgical practice? See the med spa marketing page.
- Surgeon name and credentials
Lead with the surgeon. Patients search by name, and they look for board certification.
- Procedures
List what you actually perform. Each procedure is a separate search.
- Consult link
A link to a page that books a consultation, not to a homepage.
- Photos
Your office, your team and the entrance. Patients want to picture walking in.
- Before and after policy
Say where your gallery lives and that results vary. Never post one without written consent.
Plastic surgery website design.
Make the consultation worth requesting.
The Quiet Protocol builds and maintains websites for independent plastic surgery practices. We bring the surgeon, the procedure information and the consultation process together, so someone researching quietly can understand your practice before contacting it.
The surgeon behind the page
Use the surgeon’s approved biography, qualifications and actual practice locations. Name the credentials precisely and link the procedure page to the relevant surgeon. Let the reader see who they would meet.
The questions before a consultation
Explain what the consultation covers, any consultation fee and how the practice discusses suitability, recovery and costs. Your clinicians approve clinical wording. The website helps someone prepare; it does not decide whether a procedure is right for them.
The gallery and the next step
Use only images cleared for publication by your practice. Provide useful, non-identifying captions and alt text, and keep them readable on a phone. Beside the gallery, offer a consultation request with contact preferences, not a promise of the same result.
A new practice website should keep the useful history.
A patient may return through a procedure page they saved months ago. When TQP replaces your website, we plan the move around those pages, your approved gallery and the route to your coordinator.
- Procedure pages
- List current procedures, surgeon profiles and page addresses. Your clinical lead marks what is current, what needs rewriting and what should be retired. Retained pages keep their addresses where practical; changed pages need a relevant destination.
- Gallery records
- Give each approved image set its procedure, caption and publication status. Confirm permission for the new site rather than copying the old gallery wholesale. Keep the practice’s approval record with the files, and check captions and images together on mobile.
- Consultation links
- Identify the public booking or request links your practice uses, including those in your existing patient materials. Test their destinations and the coordinator notification. Patient records and private photographs stay in your approved clinical system.
Bring your current site to a redesign consultation, with a list of procedures and gallery features you want to retain. We agree the pages, image handling, supported booking route and migration scope before work starts. Custom gallery work is quoted separately.
Approve the patient journey, as well as the design.
Follow a procedure page into the request, check the acknowledgement and inspect what the coordinator receives. A request should not turn into a confirmed consultation before the agreed review and booking steps. Clinical histories and patient uploads stay in the practice’s approved intake process.
Essential includes up to 10 pages, supplied information shaped into copy and a basic contact form. Agency design and build are free; hosting and care are $99 USD a month. See the Essential Website. Custom galleries, connected booking and practice-system work are scoped separately. Plan your procedure pages and consultation journey.
A consultation enquiry and a recovery concern need different answers.
Compare an answering service by the calls your practice actually receives. Live services can also book and route calls. TQP's job is to configure your AI receptionist around your consultation process, contact preferences and staff handoffs, then test those paths with your team.
| The call | What to take down | The next step you approve |
|---|---|---|
| A new consultation | Procedure interest in the caller’s words, preferred timing and a safe way to reply. | Your coordinator receives the enquiry. Booking follows your approved consultation rules, through the included calendar or your booking link. |
| A patient calling after surgery | The caller’s description and the identifying details your team requires. Keep this separate from a new-patient enquiry. | Use the clinical team’s approved on-call route and fallback. No medical advice, reassurance about recovery or automatic sales consultation. |
| A price or financing question | The procedure being asked about and the question your coordinator needs to answer. | Share only your approved wording. Your team confirms the quote, payment terms and any financing eligibility. |
| A change to an existing visit | The appointment details and requested change, without turning the patient into a new lead. | Use the agreed scheduling path. A change in your practice software needs a verified connection or a staff task; a second calendar is not a confirmed reschedule. |
Rehearse the call your coordinator most needs to receive.
Use fictional details for a consultation, a post-operative concern and an unanswered on-call transfer. Check which recipient gets the summary, whether the caller hears the agreed fallback, and whether the record says booked, requested or handed to staff. A sent alert is not proof that a clinician has answered.
The plan includes call recording, a texted summary and an emailed summary with transcript to your nominated admin address. Your practice approves recipients, access and what information belongs in each message before launch. Human clinical coverage, practice-software connections and wider routing are agreed separately.
Bring your consultation and on-call routes to a free call. We will show what TQP can set up and what your team needs to own. See the answering plans and included minutes.
More on the difference: AI receptionist vs answering service.
How it works.
A free consultation
Tell us how patients reach you today. We tell you what would help most and what it costs.
We set it up
We build, connect and test everything. You see it and approve it before it goes live.
You're live
Calls get answered, your website brings in consult requests and your reputation grows. Your surgeons keep operating.
Questions surgeons and practice managers ask us.
Straight answers. If yours is not here, ask us on a call.
How much does it cost to get started?
Your first consultation is free. After that you can start small: the AI voice agent plan from $449 a month with free setup (normally $1,495) and no contract, Local Ranking Accelerator from $99 a month, or an Essential Website we design and build free, then $99 a month for hosting and care. Larger projects are scoped with you on the call, and we tell you the cost before you commit. Prices are in US dollars.
Is the consultation really free?
Yes. You tell us how patients reach you today, we tell you what would help most and what it costs, and there is no obligation. You talk to the people who build the work, led by our founder.
What does a plastic surgery practice need?
Most practices need six things: every call answered, a website patients book from, a page for the care you want to be known for, a strong Google profile, more five-star reviews and one place for every appointment request. Most start with one or two. We suggest what fits on the free consultation.
Can it tell someone whether they are a candidate or what it costs?
No. It never judges candidacy, safety or results. For price and financing it says only the sentence you wrote, then offers a consultation. Anything clinical is written down for the surgeon.
How does it handle discretion?
You write the contact rules, and it applies them on every inquiry. It asks how she would like to be reached, records the answer and never leaves a voicemail unless she said it was fine.
Will patients know they are talking to AI?
Yes. The greeting says so in your wording. A caller can ask for a person at any time.
What about HIPAA and patient privacy?
Patient calls, forms and texts carry health information. Our platform can be set up to support HIPAA, and before launch we write down where recordings, messages and forms are stored, who may open them and which agreements your practice needs, a business associate agreement among them. Compliance stays your practice's responsibility. In Canada the same talk covers federal and provincial privacy law.
Does it work with my practice software?
We can look at it with you. Connecting to the software you already use depends on the tool, so we scope it on the consultation and tell you what is possible before you pay for anything.
Do I need a new website?
Not always. If your site is dated or does not bring in the right inquiries, an Essential Website is the simplest start: we design and build it free, then $99 a month for hosting and care. The Essential Website already includes up to 10 pages, which can include your main services. Booking, connected intake, larger custom builds and extra pages are scoped separately.
Is there a contract?
The AI voice agents have no contract, so you can cancel anytime. The Essential Website and Local Ranking Accelerator are month to month. Larger projects are agreed in writing before work begins.
Let's answer the next private inquiry.
Book a free consultation and tell us how patients reach you today. We will show you what we would switch on first and what it costs. You will talk to the people who build it, led by our founder, Vikram Roy.